You can get a loan by dialling *347*780# or using the web link 

Civil servants who receive salaries through IPPIS or REMITA.

The repayment is taken directly from the source (salary) through Remita.

To check your loan balance, kindly visit 

 to confirm your outstanding balance and make payment to the lender's account number.
Ensure to send the evidence of payment to the lender's support email.

Yes, you can liquidate your loan before the due date. You can send an email to support@veendhq.com

Our interest rate is determined by your eligibility amount and salary amount, kindly dial *347*780# or visit 

You can be ineligible for many reasons, to confirm the reason for your ineligibility kindly send an email to us via support@veendhq.com

The loan will be disbursed within 2 minutes after the loan application.

Yes, you can. kindly send an email to support@veendhq.com

You can call us via +2342013306078 or send us a mail via support@veendhq.com

For Borrowers

The Veend referral program allows you to earn rewards by referring friends with verifiable income. Simply share your unique referral link and when your friends take a loan and repay the loan you get a commission.

Yes, existing customers can participate in the Veend referral program.

Veend provides a user-friendly dashboard where you can easily track your referral progress and monitor the rewards you've earned.

As a Veend Agent, you earn 0.8% on loans disbursed through your referrals. Upon loan disbursement, 0.4% is instantly credited to your Veend account. The remaining 0.4% is credited once the customer completely repays the loan on maturity withou

To participate, you generally need to be a registered Veend user.

As soon as your referred candidate uses your referral link to take a loan and repays the loan you can expect to receive your rewards.

For Veend Agents

To add a new team member to your dashboard, kindly log in and follow the steps below:

Fill in the required details and click on save changes

Toggle the option for switch loan repayment

Select the card from the list of requested cards

For Lenders

https://business.veendhq.com/signup/personal?referrer=simplifi

You can repay your loan by funding your Veend account.

The interest rate is 3.5% of the loan amount taken upfront.

Fill in the necessary details required of you i.e Name, location, landmark etc

Contact your guarantor to lock in more funds for you.

Kindly contact our customer care via support@veendhq.com

For Symplifi Customers

Select the type of account you wish to create

Enter the information required to correspond with the type of account selected

Ensure the personal information corresponds with the means of identification you want to upload

Click “Create Account” button to create your VeendHQ account

The image you are about to upload is not blurry i.e clear image

The full picture of the document is displaying

There is no reflection of light or shadow

Select your Image (ID) from your gallery or file

No, the acceptable means of identification are:

No, a valid means of identification is needed to complete your registration on the dashboard.

Ensure that your Date of Birth you are providing corresponds with that of your NIN

Ensure that your name matches that of your means of

Here are some tips that can help you take a clear and perfect picture of means of identification.

: Ensure good lighting to avoid shadows and glare.

: Keep the camera steady to avoid blurry images.

: Use a plain background to make the document clear.

: Make sure the file size meets the platform’s requirements that is mentioned on the upload icon.

Account Creation

BNPL stands for “Buy Now, Pay Later.”

 It's a type of short‑term financing that allows consumers to make a purchase immediately and pay for it over a series of installments.

To get started, visit 

To access Veend BNPL, you need a credit profile that shows your eligibility as a customer.
Once your credit profile is set up, you can walk into any of our authorized partner stores and shop conveniently using BNPL.
You can use your Veend credit profile to purchase items at the following stores:

Yes! As a merchant, you don’t have to worry about waiting for customer installments. Once a customer accepts the BNPL offer and you have successfully delivered the product, your payment is credited instantly to your Vida account. After which, you can easily transfer funds to any commercial bank account of your choice.
This ensures your cash flow remains steady while your customers enjoy flexible payment options.

To get started, visit

Absolutely. At Veend, your data privacy and security are our top priority. All information you share with us is fully encrypted and handled under strict compliance with global and local data protection standards.
In addition, Veend is certified by the FCCPC (Federal Competition and Consumer Protection Commission) and NDPR (Nigeria Data Protection Regulation), ensuring that your personal and financial details are protected under the highest regulatory standards.
You can rest assured that throughout your BNPL journey, your information remains safe, secure, and confidential.

To get started, visit 

Yes, you can. For customers who prefer shopping from the comfort of their homes, Veend BNPL is available on the Vida online marketplace. This way, you can browse, shop, and enjoy BNPL benefits without the stress of visiting a merchant’s physical store.
If you’d like to know more about how BNPL works for your specific use case.
Kindly send us an email at support@veendhq.com, and our team will be happy to guide you.

To get started, visit 

Yes. Credit profiling is a vital step in our BNPL process. It helps us assess your creditworthiness and determine the loan offer you qualify for. Once your profile is created and verified, you’ll have access to flexible BNPL options tailored to your financial capacity.

To get started, visit 

When you buy from the Vida marketplace or a partner store, the process is simple

Create a credit profile online by yourself, or in-store with the help of a sales agent (with your consent).

Check eligibility. If approved, you can use BNPL (online, you click BNPL, in-store, the agent applies for you).

Pay a down payment of at least 30%, but it may be higher if your eligible amount is small.

Pay the balance in installments, spread over time to fit your budget.

You get your item instantly and pay gradually.

Yes, we do. Veend partners with several trusted merchants who have physical retail outlets where you can shop directly using our Buy Now, Pay Later (BNPL) service. This allows you to explore products in-store and still enjoy the convenience of spreading your payments over time.
Some of our partner stores include:

Technocrat / Blessing Computer – Phones & Laptops

Yes, a down payment is required.
To access Veend’s Buy Now, Pay Later (BNPL) service, customers are required to make an initial down payment of at least 30% of the product’s total cost. This upfront payment confirms your commitment and allows us to process your order efficiently. The remaining balance is then spread across flexible installment plans, which are tailored to your credit profile and eligibility. The exact duration and structure of your repayment plan will be determined after your credit assessment and approval.
This structure helps ensure responsible financing and gives you access to the products you need, while also supporting your ability to repay conveniently over time.

To get started, visit 

Eligibility can typically be determined within 10 to 15 minutes from the point of application. Once a customer expresses interest in using Buy Now, Pay Later (BNPL) through the Vida platform, they are required to complete a brief application and undergo a credit profiling process conducted by Veend. This process is fast, straightforward, and designed to assess the customer’s creditworthiness and repayment capacity in real time.

To get started, visit 

BNPL is available to individuals who earn some form of income. As long as you receive regular inflows into your account, you can set up a credit profile and get access to VIDA BNPL

Ready to get started? Sign up today with VIDA BNPL and unlock flexible payments that fit your lifestyle.

To get started, visit 

Setting up a credit profile on Vida Bnpl attracts a fee of 4000 naira.

 However, at the moment, we are running a 

 that allows customers to create their profiles 

. Note: This is a temporary promotional offer. Charges may apply once the promo ends.

Take advantage of our limited-time promo and set up your credit profile today at no cost.

To get started, visit 

Yes, you can choose to pay more than the required down payment.
Here’s what happens when you do:

Your future repayment amount will reduce.

The higher your initial down payment, the less you’ll need to repay later.

This gives you more flexibility and can also help you increase your spending limit over time.

To get started, visit 

Yes, you can. To repay your loan before the due date:

, log in with your phone number, and an OTP will be shared via your email. Input the OTP to log in to your credit profile.

Click on “View Your Vida Loan History.”

A window will pop up showing your outstanding loan balance and repayment account details.

Copy the repayment account details and make your payment directly to that account.

After making payment, kindly send your proof of payment to the lender’s email address (the same one provided in your offer letter during the loan application process) so your loan can be updated accordingly.

To get started, visit 

The product will be received as soon as the lender has paid the merchant the full cost of the product.
To get started, visit 

Buy Now Pay Later

Integration depends on the type of storefront you run (online, offline, or marketplace). To get started:

Our support team will guide you through the right integration process for your business.

Merchants, don’t miss out — contact us now to start offering BNPL to your customers.

To get started, visit 

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