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Precision, Accuracy and Robust Integration

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Pricing

Get started at zero upfront cost. VeendHQ does not charge lenders upfront to use its platform for lending. However, lenders pay a percentage per successful loan.

Free

Enterprise

Transaction Fee

2% per loan disbursement

2% per loan disbursement

Dashboard Access

Yes

Yes

Loan Origination

Yes

Yes

Automated Collection

Yes

Yes

Automated Credit Decisions

Yes

Yes

API Access

Yes

Yes

Overdraft

No

Yes

Lending URL Personalization

No

Yes

Dashboard Personalization

No

Yes

Remove VeendHQ Logo

No

Yes

Dedicated Server

No

Yes

Support Hours

9:00am - 5:00pm (WAT)

24 Hours

Response Time

8 business hours per support issue

1 business hour per support issue

Assigned Resource

N/A

1 Support Personnel, 1 Senior Personnel for escalations, and 1 Business Mentor

Annual Subscription Fee

Free

Downtime

Acknowledgement duration is 30 mins during business working hours. Resolution duration 3 business hours. For every hour after the SLA during the business hours, an update will be provided if an issue has not been resolved.

Bug Fixing

Acknowledgement duration is 3 business hours. Resolution duration is 7 business hours. Customer needs to detail how to reproduce the bug.

Feature Request

Acknowledgement is 7 hours. Delivery timeline to be determined.

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Ready to start lending at a low risk?

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Give your consumers fast and easy access to credit at no risk

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